Welcome to Craffty! If you have any query regarding products or order, feel free to contact us via WhatsApp or email. Free Shipping is available on orders over $299/£299/€299. Thank you.
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Account Privacy

At our company safeguarding your account privacy is our priority. We have taken measures to ensure the protection of your information by implementing advanced security measures. Your data is securely stored using encryption technology.

Support Specialist

It stands as your 24/7 companion, here to assist with all your queries and concerns. From offering product recommendations to tracking your orders and addressing issues, our friendly team ensures your shopping experience flows effortlessly.

Seller Standards

Our seller standards are your guiding principles. We prioritize quality, reliability, and exceptional service to ensure your success in our online marketplace. Don't hesitate to contact us, if you face any issue such as order tracking, product details etc.


Find Answers

The product estimated delivery time is well described on the certain product page. You will get notified through email for every order you make and the tracking details when orders are shipped. Go to My Account> Login>Orders. There you will get order details and tracking details for every products you purchased.

You can find your invoices in email & by login into your account.

If you hover over any product image, you will find compare and wishlist icon. By clicking them you can send products to the compare or wishlist page. You can go to these pages by clicking the icon on the header of any webpage.

No. Product price and shipping charge is clearly stated in the cart total and before checkout. We provide insurance for lost, theft or damaged product during shipping. We have partnered with “Route” for insurance claim. The insurance charge is as low as 1-2%. The insurance charge will show in the checkout before you click the “Proceed to Checkout” button.

You can simply login to your my account dashboard and go to the orders tab to view your order status.

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